Terms of service

These Terms & Conditions ("Terms") govern your access to and use of vioniq.in and any purchase made through the Site, operated by VIONIQ Beauty (Vioniq Cosmetic). By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use this Site.

1. Eligibility

You must be at least 18 years of age, or be accessing the Site under the supervision of a parent or legal guardian, to place an order on our website.

2. Products & Pricing

  • All product descriptions, images, availability, and prices are subject to change without prior notice.
  • All prices displayed on the website are in Indian Rupees (INR) and include applicable taxes unless otherwise stated.
  • We reserve the right to limit quantities, refuse, or cancel orders at our sole discretion, including in cases of suspected fraud, pricing errors, or product unavailability.
  • Colours, shades, and textures of cosmetic products may vary slightly due to individual screen settings.

3. Orders & Payment

  • By placing an order, you confirm that all information provided is accurate and complete.
  • Payments are processed securely through Shopify-supported payment gateways.
  • We do not store your complete debit or credit card information.
  • Your order is confirmed only after successful payment authorisation and confirmation via email.
🔒 Secure Payments: All online transactions are protected using secure encrypted payment gateways.

4. Shipping & Delivery

Please refer to our Shipping Policy for complete information regarding shipping timelines, charges, delivery procedures, and serviceability.

5. Returns, Refunds & Cancellations

Please refer to our Refund Policy for detailed information regarding return eligibility, exchanges, cancellations, and refund timelines.

6. Product Use & Disclaimer

  • All VIONIQ products are cosmetic in nature and are not intended to diagnose, treat, cure, or prevent any medical condition.
  • We recommend performing a patch test before first use.
  • Discontinue use immediately if irritation occurs and consult a dermatologist if necessary.
  • Customers with sensitive skin, allergies, or pre-existing skin conditions should seek medical advice before use.
  • Individual product results may vary based on skin type and usage.
⚠️ Important: Always perform a patch test before using any cosmetic product for the first time.

7. Intellectual Property

All content available on this website, including the VIONIQ name, logo, product images, graphics, text, designs, and other materials, is the exclusive property of VIONIQ Beauty (Vioniq Cosmetic) or its licensors and is protected under applicable intellectual property laws. No content may be copied, reproduced, distributed, or used without prior written permission.

8. User Conduct

  • Use the website only for lawful purposes.
  • Do not attempt unauthorised access to our systems or interfere with website operations.
  • Do not submit false, misleading, or fraudulent orders.
  • Do not misuse or exploit any feature of the website.

9. Limitation of Liability

To the maximum extent permitted by law, VIONIQ Beauty (Vioniq Cosmetic) shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, including allergic reactions caused by failure to perform a patch test or disclose known skin sensitivities.

10. Third-Party Links & Services

Our website may include links to third-party websites or services such as payment providers and social media platforms. We are not responsible for the content, privacy practices, security, or policies of these external websites.

11. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Junagadh, Gujarat, India.

12. Changes to These Terms

We reserve the right to modify or update these Terms at any time without prior notice. Updated versions will be published on this page. Continued use of the website after any changes constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

📧 Email: vioniq.adc@gmail.com

📞 Phone: +91 91043 00333

📍 Address:
College Road,
Kadiyavad,
Junagadh, Gujarat,
India.

By accessing and using vioniq.in, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.