Frequently Asked Questions

Find clear answers to your questions about Vioniq Cosmetics.

The Glow Serum is formulated to hydrate, brighten, and improve the overall appearance of your skin, helping you achieve a healthy, radiant glow.
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After cleansing, apply 2–3 drops to your face and neck. Gently massage until absorbed, then follow with a moisturizer.
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Many users notice improved hydration and radiance within a few days, while more visible skin improvements may take several weeks of consistent use.
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Yes, but we recommend performing a patch test before first use, especially if you have sensitive skin.
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Yes. The Glow Serum works well with cleansers, moisturizers, and sunscreen as part of a complete skincare routine.
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Glow Moisturiser helps hydrate, nourish, and soften the skin while promoting a healthy, radiant-looking complexion.
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Apply a small amount to clean skin and gently massage into the face and neck until fully absorbed.
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Yes. For best results, use it daily in both your morning and evening skincare routine.
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Yes. It helps replenish moisture and supports a softer, smoother, and more comfortable skin feel.
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Yes, it is suitable for normal, dry, oily, and combination skin types. Those with sensitive skin should perform a patch test before use.
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The Brightening Cleanser gently removes dirt, excess oil, makeup residue, and impurities while helping improve skin radiance and overall complexion. Brightening cleansers are commonly formulated to cleanse while supporting a more even-looking skin tone.
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Wet your face, apply a small amount of cleanser, gently massage in circular motions for 30–60 seconds, then rinse thoroughly with water and pat dry.
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No. The formula is designed to cleanse while helping maintain the skin's natural moisture balance.
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Regular use helps remove impurities and dead skin buildup that can contribute to dull-looking skin, promoting a fresher and brighter appearance.
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Yes, the cleanser is suitable for normal, oily, dry, combination, and most sensitive skin types. However, a patch test is recommended before first use.
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Please check with your doctor before starting any new active skincare during pregnancy or breastfeeding. Show them the ingredient list on the pack so they can advise you properly.
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For the first two weeks, keep it on its own — don't use it the same night as retinol, AHA/BHA toners or peels. Once your skin is used to it, you can alternate nights. Niacinamide and hyaluronic acid products are fine alongside it.
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Yes, always. Glycolic acid makes fresh skin more sensitive to the sun, so finish every morning routine with SPF 30 or higher.
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VIONIQ is a cosmetics brand created to make everyday beauty simple, effective and enjoyable.
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Our formulas are gentle and made for everyday use on most skin types. We recommend a patch test before first use.
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Orders are delivered within [3-7] business days, depending on your location. [Shipping is free on orders above Rs. XXX.]
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If you receive a damaged or incorrect product, contact us within [7] days of delivery for a replacement or refund.
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If you receive a damaged or incorrect product, contact us within [7] days of delivery and we will arrange a replacement or refund. For full details, see our Return & Refund Policy.
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